Terms and Conditions
Below are the general Terms and Conditions set out by Charlies Hair and Beauty. Please note that this list is not exhaustive.
By accessing and using this website you are agreeing to be bound by the terms set out below which are to be read in conjunction with our privacy policy. If you prefer not to be bound by these conditions, please feel free to leave this site.
The terms Charlies Hair and Beauty, or Charlieshairandbeauty.com or the terms ‘we’ or ‘us’ refers to the owners of the website. These terms are interchangeable within our terms and conditions and represent the same entity. The term ‘you’ refers to the user or viewer of the website.
By agreeing to purchase products from Charlieshairandbeauty.com you are declaring that you have understood the manufacturers guidelines and are aware of how the products are intended to be used. We do not accept any claim for misuse, misapplication, or negligence. Many of our items are for professional use only. No claim will be accepted from use of non-professionals. Using any products or materials purchased form us is done so entirely at your own risk for which we cannot be held liable. Colours of products may vary greatly due to differences in your devices colour settings, screen/monitor/camera settings and we cannot be held liable for this. Product packaging may change from time to time and be different to that shown in our imagery.
Orders made on Charlieshairandbeauty.com are subject to a delivery charge. We do not deliver to PO boxes. Once an order is made it cannot be cancelled. Delivery charges may vary depending on the size and weight of your items and the location to which the item is being delivered. In the event that the delivery is signed for, this is written acceptance that you have accepted the goods in good usable condition and that the packaging has not been damage. No claim will be accepted if the item is signed for. In the event that the packaging is damaged, you have the right to refuse to accept a delivery. If you have nominated a safe place/neighbour to accept a delivery and this goes missing, we will not be held liable for any lost/missing items.
In the event that you (the customer), are not present to accept a delivery on multiple occasions and the item is returned, further delivery charges will be made for redelivery.
Charlieshairandbeauty.com reserves the right to deliver using any method/courier service. Orders dispatched by airmail will incur additional charges, for these please allow 10-14 working days.
All products are subject to stock availability. If there is insufficient stock to fulfil all of or part of your order we will contact you (generally via email) to confirm which products are out of stock and give you the option to cancel your order, substitute the product or wait for the product to come back in stock. We are not obliged to offer any compensation whatsoever for any disappointment suffered.
Any items marked as clearance may be discontinued by the supplier, held in stock for extended periods of time and may have imperfect packaging. By committing to purchase clearance items, you acknowledge this.
Orders will be processed on Monday – Friday between the hours of 9am-5pm GMT. Orders placed on a weekend will be processed the following working day. Bank holidays and national holidays do not class as working days.
Charlieshairandbeauty.com have endeavoured to check the accuracy and validity of the information contained within this site, however we do not warrant the accuracy of the information contained. Manufacturers information is liable to change, and we do not accept liability for this. We will not be held liable for any direct or indirect injury or loss (or consequential loss) arising from the use of information or products held on or sold on either our website or shop. We will further not be held liable for the misuse or misapplication of any products, materials, or anything else associated with our shop or website.
Any purchase made from Charlieshairandbeauty.com is considered to be acceptance of our offer of products and is considered a binding contract. However, we reserve the right to cancel orders at our discretion. You may receive an automatic email response confirming an order; however this does not amount to a binding acceptable of your offer to purchase. A contract between you as the customer and Charlieshairandbeauty.com is only completed and executed when the product is dispatched. In the event that a product is to be refunded (see returns section) a refund can only be made back to the original payment card/method of payment.
Charlieshairandbeauty.com does not provide an independent guarantee of products. Products are warranted and guaranteed by the manufacturer of these.
Note that all products listed on our website include VAT unless specifically stipulated otherwise. Note that VAT is currently charged at 20%.
We reserve the right to amend pricing on Charlieshairandbeauty.com at any time. Any purchase made will be honoured with the pricing shown on the site at the time of making the order. Prices quoted are in GBP (British Pounds Sterling), unless indicated otherwise.
Your use of Charlieshairandbeauty.com and any dispute arising out of the use of the site will be subject to the laws and byelaws of England, Northern Ireland, Scotland and Wales.
The website Charlieshairandbeauty.com contains information which is owned and licenced by us. Reproduction of such information, imagery, video files or any part of the website whatsoever, including but not limited to its layout, colour scheme, logo, theme, name etc is prohibited without our express written permission. Any unauthorised use of the website or the contents herein could give rise to a claim for criminal damages.
Please note that the website may contain links to third party websites. This does not constitute an endorsement of any such website, and we cannot be held liable for the contents of these. In the event that our website is hacked or fraudulently taken over, we cannot be held liable for any misuse, virus, or internet-based harm that may come.
Charlieshairandbeauty.com cannot be held liable for any delays in deliver if the delay comes about through forces out of our control including but not limited to industrial actions, fires, explosions, acts of god, floods, staffing issue and so forth.
These general terms and conditions, together with our other legal documents constitute the agreement between you and us in relation to use of our website.
By accessing and using this website you are agreeing to be bound by the terms set out below which are to be read in conjunction with our privacy policy. If you prefer not to be bound by these conditions, please feel free to leave this site.
The terms Charlies Hair and Beauty, or Charlieshairandbeauty.com or the terms ‘we’ or ‘us’ refers to the owners of the website. These terms are interchangeable within our terms and conditions and represent the same entity. The term ‘you’ refers to the user or viewer of the website.
By agreeing to purchase products from Charlieshairandbeauty.com you are declaring that you have understood the manufacturers guidelines and are aware of how the products are intended to be used. We do not accept any claim for misuse, misapplication, or negligence. Many of our items are for professional use only. No claim will be accepted from use of non-professionals. Using any products or materials purchased form us is done so entirely at your own risk for which we cannot be held liable. Colours of products may vary greatly due to differences in your devices colour settings, screen/monitor/camera settings and we cannot be held liable for this. Product packaging may change from time to time and be different to that shown in our imagery.
Orders made on Charlieshairandbeauty.com are subject to a delivery charge. We do not deliver to PO boxes. Once an order is made it cannot be cancelled. Delivery charges may vary depending on the size and weight of your items and the location to which the item is being delivered. In the event that the delivery is signed for, this is written acceptance that you have accepted the goods in good usable condition and that the packaging has not been damage. No claim will be accepted if the item is signed for. In the event that the packaging is damaged, you have the right to refuse to accept a delivery. If you have nominated a safe place/neighbour to accept a delivery and this goes missing, we will not be held liable for any lost/missing items.
In the event that you (the customer), are not present to accept a delivery on multiple occasions and the item is returned, further delivery charges will be made for redelivery.
Charlieshairandbeauty.com reserves the right to deliver using any method/courier service. Orders dispatched by airmail will incur additional charges, for these please allow 10-14 working days.
All products are subject to stock availability. If there is insufficient stock to fulfil all of or part of your order we will contact you (generally via email) to confirm which products are out of stock and give you the option to cancel your order, substitute the product or wait for the product to come back in stock. We are not obliged to offer any compensation whatsoever for any disappointment suffered.
Any items marked as clearance may be discontinued by the supplier, held in stock for extended periods of time and may have imperfect packaging. By committing to purchase clearance items, you acknowledge this.
Orders will be processed on Monday – Friday between the hours of 9am-5pm GMT. Orders placed on a weekend will be processed the following working day. Bank holidays and national holidays do not class as working days.
Charlieshairandbeauty.com have endeavoured to check the accuracy and validity of the information contained within this site, however we do not warrant the accuracy of the information contained. Manufacturers information is liable to change, and we do not accept liability for this. We will not be held liable for any direct or indirect injury or loss (or consequential loss) arising from the use of information or products held on or sold on either our website or shop. We will further not be held liable for the misuse or misapplication of any products, materials, or anything else associated with our shop or website.
Any purchase made from Charlieshairandbeauty.com is considered to be acceptance of our offer of products and is considered a binding contract. However, we reserve the right to cancel orders at our discretion. You may receive an automatic email response confirming an order; however this does not amount to a binding acceptable of your offer to purchase. A contract between you as the customer and Charlieshairandbeauty.com is only completed and executed when the product is dispatched. In the event that a product is to be refunded (see returns section) a refund can only be made back to the original payment card/method of payment.
Charlieshairandbeauty.com does not provide an independent guarantee of products. Products are warranted and guaranteed by the manufacturer of these.
Note that all products listed on our website include VAT unless specifically stipulated otherwise. Note that VAT is currently charged at 20%.
We reserve the right to amend pricing on Charlieshairandbeauty.com at any time. Any purchase made will be honoured with the pricing shown on the site at the time of making the order. Prices quoted are in GBP (British Pounds Sterling), unless indicated otherwise.
Your use of Charlieshairandbeauty.com and any dispute arising out of the use of the site will be subject to the laws and byelaws of England, Northern Ireland, Scotland and Wales.
The website Charlieshairandbeauty.com contains information which is owned and licenced by us. Reproduction of such information, imagery, video files or any part of the website whatsoever, including but not limited to its layout, colour scheme, logo, theme, name etc is prohibited without our express written permission. Any unauthorised use of the website or the contents herein could give rise to a claim for criminal damages.
Please note that the website may contain links to third party websites. This does not constitute an endorsement of any such website, and we cannot be held liable for the contents of these. In the event that our website is hacked or fraudulently taken over, we cannot be held liable for any misuse, virus, or internet-based harm that may come.
Charlieshairandbeauty.com cannot be held liable for any delays in deliver if the delay comes about through forces out of our control including but not limited to industrial actions, fires, explosions, acts of god, floods, staffing issue and so forth.
These general terms and conditions, together with our other legal documents constitute the agreement between you and us in relation to use of our website.